Frequently Asked Questions

uPVC (unplasticised polyvinyl chloride) profiles offer excellent thermal insulation, low maintenance, and are ideal for residential use. Aluminium profiles are stronger, lighter, and allow for slimmer sightlines — making them popular for contemporary commercial and premium residential projects. Both systems can accommodate double or triple glazing.

We offer a comprehensive range including Sliding Windows, Fixed Windows, Tilt & Turn Windows, Casement Windows, and Combination Windows — available in both uPVC and Aluminium systems. We also offer Slim Aluminium systems for maximum glass-to-frame ratios.

Yes. We offer Sliding Doors, French Doors, Double Doors, By-Fold Doors, Offset Doors, and Combination Doors in both uPVC and Aluminium. For premium projects we also offer Lift & Slide systems and Bi-Fold configurations.

Slim Aluminium Systems feature ultra-thin aluminium profiles that maximise the glass-to-frame ratio. They offer a sleek, minimalist aesthetic with panoramic views and are ideal for architects seeking a clean, modern European look without compromising structural strength.

Yes. We offer specialized outdoor systems including Aluminium Pergola Systems with adjustable louvres and Folding Parking Canopy systems — both engineered for Indian climate conditions and modern lifestyle requirements.

Our uPVC systems use multi-chamber profile technology that dramatically reduces thermal bridging and heat transfer. Combined with double or triple IGU glazing and Low-E coatings, our systems can reduce heat gain/loss by up to 70%, significantly lowering air-conditioning costs.

Our systems significantly reduce external noise penetration. Multi-chamber profiles combined with acoustic glazing (laminated glass with PVB interlayer or thicker IGU units) can achieve sound reduction of 35–45 dB Rw, ideal for locations near roads, airports, or commercial areas.

We offer double and triple Insulated Glazing Units (IGU) with options including standard clear glass, Low-E coated glass, tinted glass, laminated safety glass, tempered glass, and acoustic glass. The right glazing is specified based on the project's thermal, acoustic, and safety requirements.

Our systems are rated up to Class 4 weather resistance. They incorporate EPDM rubber gaskets, multi-layer sealing systems, and integrated drainage channels that prevent air infiltration and water penetration under extreme weather conditions — including monsoon seasons.

We use premium European hardware including multi-point locking systems, corrosion-resistant stainless steel or galvanized components, smooth-operating hinges and rollers certified for tens of thousands of cycles. Hardware is selected based on the specific system and usage requirements.

Installation timelines depend on project size. For a typical residential home (10–20 windows and doors), installation generally takes 3–7 working days. Larger commercial projects are planned with the client. We ensure minimal disruption to occupants during installation.

Yes. We manage the entire process end-to-end: site survey & measurements → system design & recommendation → fabrication → delivery → professional installation → quality check. This integrated approach ensures precision and accountability at every stage.

Our primary service area covers Jalandhar and the greater Punjab region including Ludhiana, Amritsar, Chandigarh, and surrounding areas. For premium commercial or institutional projects, we can service wider geographies — please contact us to discuss your specific location.

We recommend engaging us at the design stage so we can advise on opening sizes and structural requirements. Measurements should be taken after RCC work is complete. Orders should be placed at least 4–6 weeks before your scheduled installation date to allow for fabrication lead time.

Absolutely. We have a dedicated Architect Hub and work closely with architects, interior designers, and builders. We provide technical data sheets, CAD drawings, glazing specifications, and can present system options at project meetings to support the design process.

We offer warranties up to 10–20+ years on our profiles, depending on the system. Hardware warranties are typically 2–5 years. Glazing units carry a manufacturer's warranty against seal failure. Warranty details are provided in writing with every project.

uPVC windows require minimal maintenance — clean frames with mild soapy water and a soft cloth. Avoid abrasive cleaners. Lubricate hardware annually with a light oil. Aluminium systems similarly require cleaning and occasional hardware lubrication. Do not use chemical solvents on either.

Yes! We have a fully equipped showroom at 14-FF, NCL CityWalk, 66 Feet Road, Pholariwal, Jalandhar 144022. You can experience our window and door systems first-hand including hardware operation and glazing options. Showroom hours: Mon–Sat 10:00 AM to 7:00 PM.

You can request a quote by visiting our showroom, calling us at +91 77196-17337, emailing info@zyntroprime.com, or using the contact form on our website. We'll schedule a site visit, take measurements, and provide a detailed quotation including product specifications, glazing options, and installation costs.

Yes. Post-installation, we offer a walkthrough and handover to ensure you understand the operation of all systems. We also provide after-sales service support for hardware adjustments, seal replacements, and any other maintenance requirements throughout the warranty period.